Your Privacy. Protected. Always.
At The Doctor's Office, we are committed to protecting your privacy and safeguarding the confidentiality of your personal health information across all our services — in-person, online, and virtual.
What We Collect
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Personal identification details (name, contact information, date of birth)
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Medical records and consultation notes
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Prescription and lab test data
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Telehealth session logs
How We Use Your Information
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To deliver and coordinate your care with doctors, labs, and pharmacies
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To provide accurate diagnosis and follow-up support
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To process payments and manage appointments
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To improve service delivery and user experience on our digital platforms
Data Protection
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All records are stored securely within our encrypted Electronic Medical Records (EMR) system
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Only authorized healthcare professionals can access your information
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We do not sell or share your information with third parties for marketing purposes
Telehealth Confidentiality
Virtual consultations are conducted using secure, encrypted platforms to ensure your privacy is
maintained just as it would be in a face-to-face visit.
Your Rights
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You have the right to access your records at any time
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You can request corrections to your information
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You may request transfer of your records if you leave our network — your data is yours
Questions?
For more details, or to file a privacy concern, contact us at: